Why we built this

Built by hosts, for hosts

A stained mattress that was never stained. A lamp that was never broken. Towels that were never there to begin with. Every host knows the pattern — a guest wants their money back, and a fabricated complaint is the cheapest way to get it.

When that complaint lands, you're arguing from memory and a messy camera roll, while the platform reads one well-written message against your word. Too often, the guest wins — and you pay for damage that never happened.

Our answer

So we built the record hosts were missing.

TurnProof turns every turnover into evidence: two timestamped, photo-backed, locked reports per stay. One the moment a guest leaves — capturing damage, stains, missing items and the extra clean. One before the next check-in — proving everything was there, clean and working.

Photos are taken in-app and stamped by our server, so nobody can question when or where they came from. When a complaint appears, you don't argue. You send the record.

Start documenting — from A$9 See how it works

One property. One turnover record. Better protection.

Time-stamped property condition records
Cleaning completion evidence
Inventory checks and missing-item records
Maintenance issues and repair tracking
Organised booking-by-booking documentation
Stronger evidence when responding to disputes

Protect your property. Support your team. Turn every stay with proof.

Read host stories →

Evidence for short-stay hosts

Don't argue.
Hand over
the record.

One report the moment a guest leaves, capturing damage and extra cleaning for your insurance or platform claim. One before the next check-in, proving everything was there, clean and working. Both photographed in-app, both timestamped by our server, both locked.

Document a turnover See how it works

For hosts doing their own turnarounds, for owners who use co-host services, and for the cleaning, maintenance and other services they outsource to

A rental bedroom cleaned and made up with fresh linen, ready for the next guest — bedroom 1 · captured 3 Mar 2026 · 13:28:41

One record when they leave. One before the next guest arrives.

Both walked on your phone, both stamped by our server, both locked once submitted.

01after check-out

Damage and claim evidence

Walk in before anything is touched. Stains, breakages, missing items and the extra clean nobody should be paying for — each marked and photographed with a verified time, ready for your insurer or the platform's resolution centre.

02before check-in

Condition record at handover

Run the same checklist once the clean is done. You now hold proof the property was complete, clean and working the moment the next guest walked in — which kills the next invented complaint before it's written.

See both reports in detail →

Stop arguing from memory

Set up one property, run one check-out and one pre-arrival report, and you'll never hand over a place undocumented again.

Create your host account

From A$9 + GST per listing · less as you grow · 2 months free yearly